FAQs

How much does it cost if I want a customized birdhouse?

The cost may vary depending on the materials and designs of your choice. You may send us the details of your request at our request a quote page. Our staff will return your request within 1-2 business days with all the information you need.

How long does it take to receive my order?

Most of the designs are in stock if you are planning to buy ready-made birdhouses. So, what really affects the waiting time frame is the shipping. The shipping could take up to 7 business days depending on the courier of your choice.

What materials do you use?

We use high-quality woods and natural dyes for paint. We also do aluminium coating on some birdhouses to prevent other animals from stealing birds’ eggs. All of the materials we use are bird-friendly.

Will it be cheaper if I buy in bulk?

Yes. You may shop online using discounts which brings more savings if you order in bulk. If you are planning to order more than 10 birdhouses, please contact us so we may give you the promo codes.

The birdhouse was damaged upon arrival, what should I do?

We do ensure that our birdhouses are packaged in a way it will be delivered to you in tip-top condition. But if you received a damaged item from us, contact us immediately and we will replace your order as soon as possible free of charge.

Do you have a warranty?

Yes. Our birdhouses are made to last and can withstand the test of time. If by any chance the birdhouse you ordered from us was broken in less than 7 days, please contact us and we will make arrangement on how we should approach the issue.